Getting the Most Out of 360 Degree Feedback Systems
360 degree feedback systems are an extremely effective way of getting feedback from colleagues and managers regarding behaviour and competencies in order to aid personal and career development. The right software can make this process simple to use and react to. You should always choose 360 degree feedback software that allows you to design and create your own feedback questionnaire, even if this isn’t always what you need right now. From time to time you may wish to focus on specific issues or criteria, so being able to deviate from a pre-designed template will be useful.
The best 360 degree feedback software will be easy to use, yet have a variety of options for you to make the most of it. Being able to incorporate a development plan and compare past results will help you to implement an effective action plan for moving forward, checking on progress and following results.
If you are going to design your own questions, then you must first decide what you want to assess and what you hope to achieve from the feedback. This will help you to come up with the questions (or select the right questions from a given list), as well as what to do with the results once obtained. It is also important to remember that, while the results obtained can be very useful in allowing individuals to reflect on and change their behaviours, it is also a subjective process which should not be used as a standalone form of measuring job performance or effectiveness.
Neither should 360 feedback be used purely as a form of getting criticism from others. Feedback is also about praise, and the right feedback methods can help motivate individuals, as well as helping them to develop. Comparison reports by 360 degree feedback systems can form part of both motivation and development.
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